Legal Document

299der Terms & Conditions — Complete Betting Platform Terms

Please read these Terms & Conditions carefully before using our platform. This document constitutes a legally binding agreement between you and us.

Last updated: 1 January 2026

Important Notice: By registering for or using the 299der platform, you are deemed to have fully accepted these Terms & Conditions. If you do not agree, please refrain from using our platform.

1

General Terms

299der (referred to in this document as "we", "our platform", or "the Company") is an online betting, lottery, and sports analysis platform serving users in Bangladesh. By accessing our website at https://299der.app or creating an account, you (the "User") agree to these Terms & Conditions.

These terms may be updated at any time. We will notify you of any changes via your registered email or SMS. Continued use of the platform after changes take effect will be considered acceptance of the updated terms.

299der We operate in accordance with the applicable laws of Bangladesh. Any legal disputes will fall under the jurisdiction of Bangladeshi courts.

  • These terms are available in both Bengali and English. In the event of a dispute, the Bengali version shall be considered authoritative.
  • We reserve the right to modify, suspend, or discontinue our services at any time.
  • If any part of these terms is found to be unenforceable, the remaining provisions will continue to apply.
2

Account Registration

299derTo create an account with us, you must provide accurate and complete information. Each person may only hold one account. Creating multiple accounts may result in all accounts being suspended and any funds forfeited.

You will be required to provide the following information at registration:

  • Full name (as shown on your National ID)
  • Active mobile number
  • Email address
  • Date of birth (for age verification)
  • Payment method details (bKash / Nagad / Rocket number)

You are responsible for keeping your account password confidential. You must not allow anyone else to access or use your account. Report any unauthorized access to your account to us immediately.

Please note: 299der We will never ask for your password or full payment details via email or phone. If anyone requests such information, be cautious and report it to our support team immediately.

3

Age Verification & Eligibility

299der For users aged 18 and above only. If a minor creates an account using false information, the account will be closed immediately and all deposited funds will be forfeited.

We may request a copy of your National ID, passport, or birth certificate for verification at any time. Failure to submit the required documents may result in a temporary account suspension.

  • Must be a citizen or legal resident of Bangladesh.
  • Access from regions where online betting is prohibited by law is not permitted.
  • Company employees and their immediate family members are not permitted to place bets on the platform.

We are committed to protecting minors. If you become aware of any underage individual using this platform, please notify us immediately.

4

Betting Rules

299der's betting rules must be followed at all times. Once a bet is confirmed, it cannot be cancelled — so please review carefully before placing.

  • The minimum stake per bet is ৳50 and the maximum for a single bet is ৳1,00,000.
  • If odds change, the odds at the time the bet was placed will apply.
  • If a match is cancelled or postponed, the bet will be voided and your funds will be refunded.
  • If incorrect odds are displayed due to a technical error, we reserve the right to void the affected bets.
  • If you lose connection during live betting, please check the bet confirmation page.
  • Coordinated betting (arbitrage) across multiple accounts on the same event is strictly prohibited.

299der We reserve the right to investigate any suspicious bets and withhold payment where necessary. Users will be informed of the outcome once the investigation is complete.

5

Payments & Withdrawals

We support deposits and withdrawals via bKash, Nagad, and Rocket. You must use a mobile banking account registered in your own name for all transactions. Transactions made through accounts registered to a third party may be rejected.

  • Minimum deposit: ৳100
  • Minimum withdrawal: ৳300
  • Maximum daily withdrawal: ৳5,00,000
  • Withdrawals are typically processed within 1–24 hours.
  • Identity verification is mandatory before your first withdrawal.

Payment Security: All transactions are SSL encrypted. 299der Your payment information is never shared with third parties.

We implement anti-money laundering measures to ensure that funds deposited for betting or lottery play do not originate from illegal sources. Any suspicious transactions will be reported to the relevant authorities.

6

Bonuses & Promotions

299der We regularly offer a variety of bonuses and promotional deals. Each offer comes with its own terms, which are detailed on the offer page. General bonus terms are as follows:

  • The welcome bonus applies to your first deposit only and can be claimed once.
  • Withdrawing a bonus requires meeting the specified wagering requirements.
  • Any attempt to claim bonuses across multiple accounts will result in all bonuses being cancelled.
  • Bonus funds cannot be withdrawn directly and may only be used for betting.
  • Expired promo codes will no longer be accepted.

299der We reserve the right to modify or cancel any bonus program without prior notice.

7

Lottery Terms & Conditions

299der's lottery service is fully transparent and powered by Random Number Generator (RNG) technology. Every draw is livestreamed and results are published on the website instantly.

  • Lottery tickets are non-refundable once purchased.
  • Identity verification is mandatory for prizes exceeding ৳1,000.
  • Prize claims must be submitted within 30 days of the draw date.
  • Prizes not claimed within the specified timeframe will be forfeited.
  • Lottery draw results are final and no appeals will be accepted.
8

Prohibited Activities

Any of the following activities 299deris strictly prohibited on:

  • Creating multiple accounts or using another person's account.
  • Registering with a false or another person's identity.
  • Arbitrage betting or bonus abuse.
  • Using bots, scripts, or automated software to place bets.
  • Attempting to breach the platform's security systems.
  • Harassing or defrauding other users.
  • Transactions involving funds from illegal sources.

Engaging in any of the prohibited activities listed above will result in immediate account closure, forfeiture of all funds, and legal action where necessary.

9

Account Suspension & Closure

299der We may suspend or permanently close an account without prior notice in the following circumstances:

  • Violation of these Terms & Conditions.
  • Failure to complete identity verification or submission of false information.
  • Evidence of suspicious transactions or fraudulent activity.
  • Extended inactivity for 12 months.
  • At the user's own request.

You may close your account at any time by contacting our support team. Please withdraw any remaining balance before requesting closure.

10

Privacy & Security

We take the protection of your personal information seriously. Your data is stored and used in accordance with our privacy policy. To learn more, visit our Privacy Policy Read the page.

  • Your information is never sold to third parties.
  • All data is protected by 256-bit SSL encryption.
  • Payment data is stored in compliance with PCI DSS standards.
11

Responsible Gaming

299der Responsible betting is our highest priority. Betting is for entertainment, not as a source of income. On our platform, you can set your own daily and monthly spending limits.

Problem gambling is a serious issue. If you feel your betting habits are getting out of control, please reach out to us. We can help you temporarily or permanently restrict your account.

For more details, visit our Responsible Gaming View the page.

12

Dispute Resolution

If a dispute arises, please contact our customer support team first. Most issues are resolved within 24–72 hours.

  • You will receive an initial response within 7 business days of submitting a complaint by email.
  • Complex disputes may take up to 30 days to resolve pending investigation.
  • If you are dissatisfied with our decision, you may seek legal recourse under the applicable laws of Bangladesh.

Contact: support@299der.app | Support: 24/7 Live Chat

Our Commitment

Why Trust 299der

We're always here for you — with clear rules and fair terms you can count on.

Transparent Terms in Bengali

All our rules and terms are written in plain Bengali so every user can easily understand them. Nothing is hidden behind complicated legal language.

Fast Dispute Resolution

All complaints and disputes receive an initial resolution within 72 hours. Our dedicated team gives your concerns their full attention.

Secure Transactions

Every payment is secured with SSL encryption. Your financial information is never shared with third parties.

Identity Verification & Security

Our rigorous KYC process ensures every account belongs to a real person, helping prevent fraud and misuse.

Fair Prize Distribution

Paying out winnings fully and on time is our top priority. We do not delay payouts without good reason.

Regular Updates

We regularly review and update our terms to better serve our users. You will be notified of every change.

Get Started

Done reading? Register now

Agree to 299der's terms and join today. Experience safe and transparent betting alongside millions of users.

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