299der Privacy Policy — Our Commitment to Protecting Your Data

299der (https://299der.app) is an online betting and lottery platform serving users in Bangladesh. This Privacy Policy explains how we collect, process, store, and protect your personal information.

By using our platform or creating an account, you agree to this Privacy Policy. This policy is part of our Terms & Conditions should be read together.

We use world-class technology to protect your data and are committed to safeguarding user privacy. 299der-'s privacy policy has been drafted in compliance with the applicable digital security laws of Bangladesh.

299derWhen creating an account and using services on, we collect the following types of information:

We only collect the information that is genuinely necessary to provide our services. We do not ask for any data that is unnecessary or excessive.

299der We use your information for the following purposes:

• Account Management: To complete the registration, login, and account verification process.
• Service delivery: To process betting, lottery, and payment transactions.
• Ensuring Security: To detect and prevent fraud, money laundering, and unauthorized access.
• Customer Support: To address your complaints and queries.
• Legal Obligations: To comply with applicable laws and directives from regulatory authorities in Bangladesh.
• Service Improvement: To analyze your usage patterns and improve the platform.
• Marketing communications: To send you relevant offers and updates with your consent.

We never sell or rent your personal information to third parties for advertising purposes.

299der Uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential cookies: Essential for login sessions and security — these cannot be disabled.
• Functional cookies: Remembers your preferences and language settings.
• Analytics cookies: Helps us understand which pages are most frequently visited.
• Security Cookies: Used to detect and identify fraudulent activity.

You can disable non-essential cookies through your browser settings, though some features may become limited as a result.

299der Your data is never sold. However, limited information may be shared with trusted partners to operate our services:

• Payment processors: Only the financial information necessary to process transactions with bKash, Nagad, and Rocket is shared.
• Identity Verification Services: Identity document details are shared with authorized verification agencies as part of the KYC process.
• Law enforcement: Where required by a legal directive or court order, the necessary information will be provided.
• Technology Service Providers: Server hosting and cybersecurity providers operate under strict confidentiality agreements.

We retain your information only for as long as necessary:

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: Transaction records are retained for up to 5 years after account closure in accordance with legal requirements.
• ID Document: KYC documents are retained for up to 3 years after account closure.
• Cookies & Session Data: Automatically deleted at the end of your session or after a maximum of 30 days.

Once legal obligations are fulfilled, your data is securely deleted or anonymized.

299derYou have the following rights regarding your personal information on. Submit any request to our support team and we will respond within 30 days.

299der's services are strictly for individuals aged 18 and above. We do not knowingly collect any data from minors.

Age verification is mandatory at registration. If any user is found to be under 18, their account will be terminated immediately and all collected data will be deleted.

If you suspect a minor you know is using our platform, please notify us immediately at support@299der.app.

Protecting Your Information 299der Using industry-standard technology:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Firewall Protection: Advanced firewalls block unauthorized access.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Data backup: Secure, encrypted backups are maintained on a regular basis.
• Access controls: Only authorized personnel have access to specific data.

In the event of a data breach, we will notify affected users within 72 hours and take prompt steps to resolve the issue.

299der may update this Privacy Policy when necessary. For significant changes, we will:

• We will send a notification to your registered email at least 7 days in advance.
• We will notify you of any changes via a prominent banner on the website.
• The date of any changes will be updated at the top of this page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you do not agree with the changes, you may close your account.

If you have any questions or concerns about our Privacy Policy, please get in touch with us:

To request data deletion, correction, or access, send an email with the subject line: "Privacy Request". We will act on your request within 30 days of verification.